1First — the FAQ on this page
10 answers to frequent questions: credits, payments, privacy, accuracy. Most often no ticket is needed.
2Still stuck — open a ticket
“My tickets” tab → “Create”: subject, message, priority. The whole thread stays in one place.
3Or write directly
The contact form below: name, email, subject, text. Reply to your email within 24 hours.
4Track the status
“Open” — waiting for support's reply, “Closed” — resolved. A closed ticket can be reopened.
